Stiled — Stop Guessing, Start Shopping

Terms of Service

Company: Stiled Labs Inc. · Effective Date: August 25, 2026 · Contact: support@stiled.app

These Terms of Service ("Terms") govern your use of the Stiled AI fashion assistant operated by Stiled Labs Inc. ("Stiled," "we," "us," or "our"), a Delaware corporation. By creating an account or using Stiled, you agree to these Terms. If you do not agree, do not use Stiled.

1. Eligibility

You must be at least 13 years old to use Stiled. By using Stiled, you represent that you are 13 or older and that all information you provide is accurate. If you are under 13, you may not use Stiled.

2. The Service

Stiled is an AI-powered fashion assistant that provides personalized fit scores and size recommendations for clothing, virtual try-on images, color recommendations based on your skin tone, and product analysis over SMS, iMessage and Instagram direct messages.

Recommendations are AI-generated guidance only. Stiled does not guarantee that any fit recommendation will result in a perfect fit or satisfactory purchase. Actual fit varies based on individual body differences, garment construction, and fabric properties. Stiled is not responsible for purchases made based on our recommendations.

Stiled is not a retailer. We do not sell clothing. Links to purchase products go to third-party retailers, and Stiled is not responsible for those transactions, shipping, returns, or the quality of those products.

3. SMS Service

By texting Stiled's number (+1 (628) 276 4070), you agree to receive automated AI responses to your messages and follow-up messages related to products you have analyzed. Standard message and data rates from your carrier may apply. You can opt out at any time by replying STOP. See our Privacy Policy for full details on how we handle SMS data.

4. Instagram Service

By messaging Stiled's Instagram account, you agree to receive automated AI responses to your messages. You do not need a Stiled account to use it, and you can stop at any time by no longer writing to us, or by blocking the account from within Instagram.

You may choose to connect an Instagram conversation to a Stiled account, in which case both use the same profile and the same Stamps balance. Connecting requires proving you control both, and you can ask us to disconnect them at any time.

Instagram is operated by Meta Platforms, Inc., not by Stiled. Your use of Instagram itself is governed by Meta's terms and privacy policy. Instagram only permits us to reply within a limited window after your message, and messages can be delayed or dropped by Instagram in ways we cannot control. See our Privacy Policy for how we handle Instagram data.

5. Your Account

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately if you believe your account has been compromised. Stiled is not liable for any loss or damage resulting from unauthorized access to your account.

You may delete your account at any time from your profile settings page. Upon account deletion, your data will be removed in accordance with our Privacy Policy.

6. Stamps and Purchases

Stamps are the credits Stiled uses to meter certain features. Generating a virtual try-on image is the only thing that costs a Stamp — fit advice, size recommendations, outfit help and your Fashion Passport do not, on any plan.

New accounts start with a one-time allowance of welcome Stamps. After that, accounts without an active Stiled Pro subscription earn one free Stamp per day, up to a maximum saved balance. Free Stamps stop accruing while you are at that maximum and resume once you fall below it. Accounts with an active Stiled Pro subscription instead receive a larger weekly allowance that resets each Monday and does not roll over. You may also purchase additional Stamps at any time, on either plan.

Payment processing. Stamps purchases are processed by Stripe, Inc. through Stripe's own hosted checkout page. Stiled does not collect, receive, or store your payment card information at any point. The price of a Stamps pack is displayed on Stripe's checkout page before you complete your purchase, and that page is the authoritative source for the amount you will be charged.

Purchased Stamps do not expire. Stamps you have paid for remain on your account and are never removed by the weekly free-allowance reset.

Refunds. All Stamps purchases are final and non-refundable, whether the Stamps have been used or not, except where a refund is required by applicable law. Each Stamp reflects a real cost to us to fulfil, whether or not you're satisfied with the result. If a virtual try-on or other Stamp-metered feature fails to generate a result due to a technical error on our end, no Stamp is charged for that attempt in the first place — so there is nothing to refund. We do not offer refunds because you are unhappy with the style, fit, or appearance of a result that generated successfully; our liability for that is addressed in Section 11 (Disclaimers) and Section 12 (Limitation of Liability), not through a refund.

Stiled may change the price, size, or availability of Stamps packs at any time. A change applies only to purchases made after it takes effect and never to Stamps already credited to your account.

Stiled will never ask you to send payment details over SMS or iMessage. We will never ask you to reply with a card number, a security code, a bank account number, or a password — for a Stamps purchase or for anything else. Payment happens only on Stripe's hosted checkout page, reached through a link we send you. If you receive a message claiming to be from Stiled that asks you to text any of those back, it is not from us.

One exception, so this is not misleading: when you first sign up, our website may give you a short code and ask you to text it to us. That is how we confirm the phone number is yours, and it is the only code we will ever ask you to send. We will never ask you for a code that arrived from anyone else.

7. Stiled Pro Subscriptions

Stiled Pro is an optional paid subscription. Stiled is free to use without it: you can text Stiled, get fit advice, size recommendations and outfit help, and keep your Fashion Passport, on the free plan indefinitely. Pro increases the number of virtual try-ons available to you.

Billing is recurring and renews automatically. Stiled Pro is offered on a monthly or annual term. When you subscribe you authorise Stiled, through Stripe, to charge your payment method the then-current price at the start of each billing period. Your subscription renews automatically at the end of every period, and continues to renew until you cancel it. The exact price, currency and billing interval are shown on Stripe's hosted checkout page before you confirm, and that page is the authoritative source for what you will be charged.

How to cancel. You can cancel at any time, without contacting us, from the billing page in your account. That page opens Stripe's secure customer portal, where you can cancel, change your payment method, or download invoices. Cancelling stops future renewals; it does not end your current period. You keep Pro until the end of the period you have already paid for, and you are not charged again after that.

What happens to your Stamps if you cancel or your payment fails. You keep every Stamp already on your account — cancelling never removes Stamps, and neither does a failed payment. Your account returns to the free plan, which means the weekly Pro allowance stops and the free daily accrual applies again once your free balance is below its maximum.

Refunds. Subscription fees are charged in advance and are non-refundable for the period in which they were charged, except where a refund is required by applicable law. If a renewal charge fails, your subscription may be suspended or cancelled; you are not charged for a period you did not receive.

Price changes. Stiled may change subscription pricing. A change never applies to a period you have already paid for, and we will give you notice before it applies to a renewal, so that you can cancel first if you do not wish to continue.

Payment for subscriptions is processed by Stripe, Inc. on Stripe's own hosted pages. As with Stamps, Stiled does not collect, receive or store your payment card information at any point, and will never ask you to send payment details over SMS or iMessage.

United Kingdom and European Union customers — your right to cancel. Under UK and EU consumer law, you ordinarily have a 14-day right to cancel a purchase of digital content or a subscription without giving a reason (a "cooling-off period"). Because Stamps and Stiled Pro give you immediate access to digital content and services from the moment of purchase, you will be asked at checkout to expressly consent to that immediate access and to acknowledge that doing so ends your 14-day cancellation right for that purchase, consistent with the digital-content exemption available under applicable law. If you do not give that consent, we will not provide immediate access, and your standard 14-day cancellation right applies instead.

8. Your Data and Our License

You retain ownership of the personal data you provide to Stiled, including your photos, measurements, and preferences. By using Stiled, you grant Stiled Labs Inc. a limited, non-exclusive license to use your data to provide and improve the Stiled service, including to train and improve our AI recommendation models on anonymized or aggregated data. We do not share identifiable personal data with third parties for their own commercial use.

9. Intellectual Property

The Stiled platform — including its AI models, algorithms, software, design, content, and branding — is owned by Stiled Labs Inc. and protected by intellectual property laws. You may not copy, reproduce, modify, distribute, reverse engineer, or create derivative works from any part of the Stiled platform without our written permission.

10. Prohibited Uses

You agree not to use Stiled to:

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. STILED MAKES NO WARRANTIES REGARDING THE ACCURACY OF FIT RECOMMENDATIONS, VIRTUAL TRY-ON IMAGES, COLOR RECOMMENDATIONS, OR ANY OTHER SERVICE OUTPUT. STILED DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF SECURITY VULNERABILITIES.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, STILED LABS INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, OR COSTS OF SUBSTITUTE SERVICES, ARISING FROM YOUR USE OF OR INABILITY TO USE STILED.

OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF STILED SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNTS YOU HAVE PAID TO STILED IN THE 12 MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).

13. Indemnification

You agree to defend, indemnify, and hold harmless Stiled Labs Inc. and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising from your violation of these Terms, your misuse of the service, or your violation of any applicable law.

14. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any legal action or proceeding arising under or related to these Terms shall be brought exclusively in the state or federal courts located in the State of Delaware, and you consent to the personal jurisdiction of those courts.

15. Modifications

We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms at stiled.app and updating the effective date. For significant changes, we will notify you via email or in-app notification. Your continued use of Stiled after modified Terms take effect constitutes your acceptance of those Terms.

16. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Stiled Labs Inc. regarding your use of the service and supersede all prior agreements, representations, and understandings.

17. Contact Us

Stiled Labs Inc.

5227 North 7th Street, STE 65972

Phoenix, AZ 85014

support@stiled.app